The Management of Crisis

Mariem Kchaich EP CHEDLI

Abstract


Many business leaders defines a time of crisis as a moment which completely hinders society
activity which ultimately leads to bankruptcy they prefer the choice of resentment downturn and do not
consider it a key moment for the renewal ideas, ways of thinking, of policies and strategies adopted that
mobilize around new ambitions, new development projects, new sales models, new businesses, new markets
and do a crisis a moment of creation and innovation and collective revitalization.
The purpose of this article is to study the various steps of the management of crisis and best management
practices in times of crisis to be applied properly by the manager. Therefore, we would have to ask the
following question: How can we ride a situation of crisis and provide benchmarks based on best
management practices?


Keywords


Management, crisis, enterprise.

Full Text:

PDF HTML

References


Cutlip, Scott. M., Allen H. Center et Glen. M. Broom. Effective public relations, 8e éd. Upper Saddle River (N.J.):

Prentice Hall, 2000.

Lagadec, Patrick. La gestion des crises : outils de réflexion à l'usage des décideurs. Paris: McGraw-Hill, 326, 1991.

Maisonneuve, Danielle, Yves St-Amand et Jean-François Lamarche. Les relations publiques dans une société en

mouvance, 3e éd. Sainte-Foy: Presses de l'Université du Québec, 2003, pp.405.

Pauchant, Thierry C. Crisis management and narcissism. A kohutian perspective. Los Angeles. University of

Southern California, 1988.

Pearson, Christine. M. et Judith A. Clair. « Reframing crisis management ». The Academy of Management Review,

vol. 23, no 1 (janvier), 1998, pp. 59-76.

Roux-Dufort, Christophe. Gérer et décider en situation de crise : Outils de diagnostic de prévention et de décision.

Paris: Éditions Dunod, 2000, pp.229.

Sartre, Véronique. La communication de crise. Paris: Les éditions Démos, 2003, pp.156p.

Simone Eiken& Olivier Velin.Gestion de crise- la réponse de l’entreprise, EFE 2006.




DOI: https://doi.org/10.26458/jedep.v5i2.494

Refbacks

  • There are currently no refbacks.




Copyright (c) 2016 Mariem Kchaich Ep Chedli

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


INDEXING

 

Environmental Science Journals,<br /> Natural Science Journals, SciTech Journals, Illustrata: Natural Science ICV 2015: 81.51DOAJREPEC   citefactor researcherid ECONBIZ ERIHPLUS     Sherpa" researchbib Gale Base    

Ulrichs     Stanford    

cornelniv    oclc     Toc     google
    ez3     ilinois sjif ohs 




Administred: Rocsana B. Manea Tonis

http://icourses.wix.com/itmk 

.