Critical Success Factors in IT Project Management. Case study on IT Banking Front-end IT System Project in Serbia

Milena Ilic, Marko Rankovic, Miroslav Stojčić, Edita Kastratovic

Abstract


The success of project management in organizations depends on the context, that is, on type of organization, type of projects they implement, the environment and the conditions for the realization of projects. What matters to the textual issues of project success is due to a number of factors - type of project, importance for organization, resources, and the like. Insufficient number of organizations successfully managed to implement project manager procedures, while others met with a large number of problems, the resistance of employees first of all, ignorance, lack of resources, bad time management and other issues.

 

Organizations must have an incremental approach to the development and implementation of their project management methodologies, especially when it comes to implementing information technology project, that involve a great deal of human-work, innovation and usually cost a lot, development takes a long time, they are based on the knowledge of new technologies, and their success depends on the people who develop them, and those who will use those IT products and services.

 This is a great challenge for management in terms of use of information technology, budget and planning, involvement of the project team and establishment of support from the environment.

 Many IT projects are not implemented successfully because of poor application of project management procedures, lack of stakeholder support, absence of project sponsor etc. 


Keywords


projects, project management, information technology, critical success factors

Full Text:

PDF

References


DeLone, W. H., McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1): 60–95; Seddon, P. B. (1997). A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8(3): 249–53; DeLone, W. H., McLean, E. R. (2003). The DeLone and McLean model of information system success: A ten-year update. Journal of Management Information Systems, 19(4): 9–30.

Jovanović, P. (2006). Upravljanje projektima. Beograd: Fakultet organizacionih nauka. p. 45.

Jovanović, P. (2010). Upravljanje projektima. Beograd: Visoka škola za projektni menadžment. p. 19.

Pinto, J. (2015). Project Management Achieving Competitive Advantage. Third Edition. Pearson.

Pinto, J. K., Slevin, D. P. (1987). Critical factors in successful project implementation, IEEE Transactions on Engineering Management, EM-34.

PMBOK® Guide – Sixth Edition, avilable at: Project Management Institute https://www.pmi.org/ (17. 03. 2019. godine).

Ranković, M, Ilić, M. (2018). Upravljanje projektima. Visoka škola strukovnih studija za informacione tehnologije, ITS – Beograd.

YUPMA – Serbian Project Management Association http://yupma.org.rs/en/ ( 22. 03. 2019.).

Živković, R., Stanković, J., Ilić, M., Gajić, J. (2014). Istraživanje satisfakcije potrošača o kvalitetu usluga javnih komunalnih preduzeća grada Beograda. Marketing, 45(3), 179–186.




DOI: https://doi.org/10.26458/jedep.v8i4.637

Refbacks

  • There are currently no refbacks.




Copyright (c) 2019 Milena Ilic, Marko Ranković, Edita Kastratović

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


INDEXING

 

Environmental Science Journals,<br /> Natural Science Journals, SciTech Journals, Illustrata: Natural Science ICV 2015: 81.51DOAJREPEC   citefactor researcherid ECONBIZ ERIHPLUS     Sherpa" researchbib Gale Base    

Ulrichs     Stanford    

cornelniv    oclc     Toc     google
    ez3     ilinois sjif ohs 




Administred: Rocsana B. Manea Tonis

http://icourses.wix.com/itmk 

.