Sustainable Quality of Work Life and Job Satisfaction [an Indian Case Study]

Sorab Sadri, Conrad Goveas


As HR experts would propound, organizational success is highly dependent on attracting, recruiting, motivating, and retaining its workforce. The quality of work life (QWL) pertains to favourable or unfavourable work environment in keeping employees motivated so as to enable increase per capita productivity. It aims at achieving an effective work place environment that satisfies  both the organizational and personal needs and values of employees , promoting well being by job security,  job satisfaction, development and thereby helping to maintain a better  balance between work and non-work life. The word sustainability is derived from the Latin sustinere (tenere, to hold; sus, meaning up. Dictionaries provide more than ten meanings for sustain, the main ones being to “maintain", "support", or "endure”. However, since the 1980s sustainability has been used more in the sense of human sustainability on planet Earth and this has resulted in the most widely quoted definition of sustainability as a part of the concept sustainable, that of the Brundtland Commission of the United Nations on March 20, 1987: “sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their needs. 


Quality of work life, job satisfaction, employee, work environment, sustainability

Full Text:



Box, Joan Fisher (1978) R. A. Fisher: The Life of a Scientist, Wiley, New York.

Cherns, A.B., and Davis, L. E. (1975) “Assessment of the State of the Art”. In Davis and Cherns (Ed.), The Quality of Work Life, Vol. 1, New York.

Cascio, W.F. (2003). Managing Human Resources: Productivity, Quality of Work Life, Profits. (6th ed). New York: McGraw-Hill.

Danna, K. & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25, 357-384.

Davis, L.E. (1983): “Learning from the Design of New organisation”. in H.F Kolodny and H.Van Beinum (eds.), the Quality of Working Life and the 1980s, New York: Praeger,

Gadon Herman (1984), “Making sense of Quality of work life programs”, Business Horizons, Vol. 27(1), 42-46.

Hackman J R and Oldham G R (1976). "Motivation through design of work".Organizational behaviour and human performance 16 (2): 250–279.

Howie, David (2002) Interpreting Probability: Controversies and Developments in the Early Twentieth Century Cambridge University Press, London

Jayashree S (2005): What Every MBA Should Know About HRM, Himalaya Publishing Co., Mumbai.

Jayashree S, Sadri S and Nayak N (2009): A Strategic Approach to Human Resources Management, Jaico Publishing Co., Delhi

Lau, T, Wong, H.,. Chan K.F and Law, M. (2001), Information Technology and the Work Environment-Does it Change the Way People Interact at Work, Human Systems Management, 20(3), 267-280.

Maslow, A.H. (1943). A Theory of Human Motivation. Psychological Review, 50(4), 370–96.

Mirvis P.H and Lawler, E.E. (1984), Accounting for the Quality of Work Life, Journal of Occupational Behaviour, 5, 197-212.’

Moorman, R.H. (1993). "The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behaviour". Human Relations 6: 759–776.

Neyman, J and Pearson, E. S. (1933): "On the Problem of the Most Efficient Tests of Statistical Hypotheses". Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences 231 (694–706): 289

Rice, R. W., (1985) Organizational Work and the Perceived Quality of Life towards a Conceptual Model, Academy of Management Review, April, Col. 10(2), , pp 296310.

Robins, S P (1989) Organizational Behaviour: Concepts, Controversies, and Applications, New Jersey, Prentice Hall,

Sabarirajan, and Geethanjali, N (2011) A Study on Quality of Worklife & Organizational Performance among the employees of Public & Private Banks in Dindigul, International. Journal. Of Economic. Research. 2(6), 38 – 45,

Sadri S, Jayashree S and Ajgaokar M (2002): Geometry of HR, Himalaya Publishing Co., Mumbai

Sadri S and Jayashree S (2011) Business Ethics and Corporate Governance, Current Publications, Agra

Sadri S and Makkar U (eds) (2012): Future Directions in Management, Bharati Publications, Ghaziabad.

Sadri S and Jayashree S (2013): Human Resources Management in Modern India (concepts and cases), Himalaya Publishing Co., Mumbai

Sheel Shalini, Sindhwani Bhawna Goel Shashank, and Pathak, Sunil (2012) International Journal of Multidisciplinary Research Vol.2 Issue 2, February

Stephen A and Dhanapal, D (2012), Quality of Work Life in Small Scale Industrial Units: Employers and Employees Perspectives, European Journal of Social Sciences ISSN 1450-2267 Vol.28 No.2 pp. 263.

Taylor, J.C.. Cooper C.L and. Mumford E, (1979). The quality of working life in Western and Eastern Europe, Algemeen Burgerlijk Pensioenfonds, Europe

Thompson, E.R.and Phua F.T.T. (2012). "A Brief Index of Affective Job Satisfaction". Group & Organization Management 37 (3): 275–307

Walton, R.E. (1975) Criteria for Quality of Working Life, In L.E. Davis, A.B. Cherns and Associates (Eds.), The Quality of Working, New York, The Free Press, Life, 1, 91-104.



  • There are currently no refbacks.

Copyright (c)



Environmental Science Journals,<br /> Natural Science Journals, SciTech Journals, Illustrata: Natural Science ICV 2015: 81.51DOAJREPEC   citefactor researcherid ECONBIZ ERIHPLUS     Sherpa" researchbib Gale Base    

Ulrichs     Stanford    

cornelniv    oclc     Toc     google
    ez3     ilinois sjif ohs 

Administred: Rocsana B. Manea Tonis