LÖFFLER, L. CUSTOMER EXPECTATIONS IN THE GERMAN BANKING SECTOR. Journal of Economic Development, Environment and People, [S. l.], v. 11, n. 2, p. 73–91, 2022. DOI: 10.26458/jedep.v11i2.761. Disponível em: http://ojs.spiruharet.ro/jedep/article/view/761. Acesso em: 23 jul. 2024.